Shipping policy
Shipping Policy
Thank you for choosing ArtBaanoo for your art purchases! We are dedicated to providing you with a seamless shopping experience, and this Shipping Policy outlines important information about the shipping and delivery of art ordered through our Print-on-Demand (POD) services.
Processing Time
Our team works diligently to process and fulfill your art orders as quickly as possible. The processing time for your order may vary depending on the type of artwork and the production requirements. Typically, the processing time ranges from 2 to 7 business days.
Please note that custom-made or personalized art may require additional processing time, as each piece is crafted with care and precision according to your specifications.
Shipping Methods
We offer various shipping methods to ensure your art reaches you in a timely manner. The available shipping options will be presented to you during the checkout process. The shipping methods available may vary based on your location and the size of the art.
Shipping Costs
The shipping cost for your order will be calculated based on the weight, dimensions, and shipping destination of the art. The shipping cost will be displayed during the checkout process before you finalize your purchase. We strive to provide competitive shipping rates while ensuring your art is delivered safely and securely.
Estimated Delivery Time
The estimated delivery time for your art order depends on the shipping method selected and your location. Please note that delivery times are only estimates and are subject to factors beyond our control, such as customs clearance and unforeseen shipping delays.
As soon as your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
International Shipping
We are pleased to offer international shipping to many countries worldwide. However, please be aware that international shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delivery Issues
While we strive to ensure a smooth and efficient shipping process, unforeseen delivery issues may occasionally arise. If you encounter any problems with your delivery, such as delayed or missing packages, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your art reaches you as soon as possible.
Shipping Restrictions
Please be aware that certain types of art, such as oversized or fragile items, may have shipping restrictions based on their dimensions and weight. If your order contains any restricted items, our customer support team will contact you to discuss alternative shipping options.
Change of Shipping Address
If you need to change the shipping address for your order after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.
Contact Us
If you have any questions or concerns about our Shipping Policy or the delivery of your art order, please don't hesitate to reach out to our customer support team. You can contact us via email at hello@artbaanoo.com or through our customer support portal on our website.
Last updated: 30/06/2023